Kim Le has over 6 years of experience as a senior business analyst in the healthcare industry. She has a proven background of successfully implementing projects including updating hospital software applications to comply with ICD-10 mandates, functioning as a project owner and test lead for system integrated testing (SIT) and user acceptance testing (UAT) phases for healthcare claims processing, and developing software solutions for pharmaceutical companies to streamline doctor/patient access to specialty medications. Her extensive experience in a customer facing role implementing product enhancements and facilitating meetings with various stakeholders has allowed her to achieve key project milestones while utilizing agile methodologies.
Prior to joining JMC, she has effectively managed a team of business analysts and collaborated with product owners, sales, and executive leadership to optimize products based on user experience feedback and best practices in the healthcare industry. She is passionate about making a meaningful impact and streamlining patient access to healthcare by working with cross-functional teammates to provide innovative software solutions. She holds a Bachelor of Science in Health Science Studies from Baylor University.